ONVA values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and communication channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details.

• Business Information: Company name, industry, work processes, and project details you choose to share with us.

• Technical Information: IP address, browser type, operating system, and cookies used to improve website functionality.

• Service-Related Information: Data you provide for task management, scheduling, or other services delivered by our team.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Delivering and managing services.

• Processing payments and invoices.

• Responding to inquiries and providing customer support.

• Sending service updates, newsletters, or promotional offers (if you opt-in).

• Ensuring security and compliance with applicable laws.

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. Information may only be shared:

• With our contracted professionals to deliver requested services.

• With payment processors and third-party platforms necessary for operations.

• If required by law, legal process, or government authorities.

4. Data Retention

We retain personal and business data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Security of Your Data

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking

Our website may use cookies to improve your browsing experience. Cookies help us analyze traffic, remember preferences, and enhance website performance. You can disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Restrict or object to data processing.

• Request data portability.

• Withdraw consent for marketing communications at any time.

Requests can be made by contacting us at: [Insert Contact Email].

8. Third-Party Links

Our website may include links to third-party websites or tools. We are not responsible for the privacy practices of these external sites. Please review their policies separately.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can reach us at:

info@onvavirtualassistant.com or through our contact form